Course Overview
This 2-day, instructor-led Change Management Training course gives participants tools to implement changes more smoothly and to have changes better accepted. This training will address:
- Preparing for change
- Understanding change
- Leading and managing change
- Gaining support
- Building resiliency
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.
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Course Outline
Getting Started
- Housekeeping Items
- The Parking Lot
- Objectives
- Pre Assignment Review
- Action Plans and Evaluations
Preparing for Change
- Defining your strategy
- Building the Team
- Case Study
- Review Questions
Identifying the WIFM
- What’s in in for me?
- Building Support
- Case Study
- Review Questions
Understanding Change
- Influences on Change
- Reactions to Change
- Tools for the Change Process
- Case Study
- Review
Leading and Managing the Change
- Preparing and Planning
- Delegating
- Lines of Communication
- Coping with Pushback
- Case Study
- Review Questions
Gaining Support
- Gathering Data
- Concerns and Issues
- Evaluating and Adapting
- Case Study
- Review Questions
Dealing with Resistance
- Exploring what resistance looks like
- How to make change stick
Making it All Worthwhile
- Leading Status Change
- Celebrating Success
- Results and Benefits
- Case Study
- Review Questions
Using Appreciative Inquiry
- The Four Stages
- Purposes of Appreciative Inquiry
- Examples and Case Studies
- Review
Bringing People to Your Side
- A Dash of Emotion
- Plenty of Facts
- Case Study
- Review
Building Resiliency
- What is Resiliency
- Why is it Important?
- Steps for the Leader and for the Individual
- Case Study
- Review
Stress Management
- Taking Care of your Body and Mind
- Break
- Debrief
- Case Study
- Less Stress Lessons
- Changing Ourselves
- The Triple A Approach
- The Stress Tax
- Stress Inventory
- Finding Source Solutions
- Stress Logging
Wrapping Up
- Words for the Wise
- Parking Lot
- Action Plans and Evaluations
Change Management Training FAQs
The Change Management Training course is geared towards managers, supervisors, and team members.
There are no prerequisites for taking this course.
“Very interactive and informative”
Student, May 2018
“Awesome instruction, class was a pleasure”
Student, July 2018
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