Phoenix TS

Delegation Training

Course Overview

This 1-day, instructor-led course is designed to teach managers the skills to effectively delegate and accomplish more. This training will address:

  • How delegation fits into your job
  • Different ways to delegate tasks
  • Give better instructions
  • Monitor delegation results
  • Give effective feedback


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.


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Course Objectives

  • Clearly identify how delegation fits into their job and how it can make them more successful
  • Identify different ways of delegating tasks
  • Give better instructions for better delegation results
  • Monitor delegation results
  • Give effective feedback

Course Outline

Why Delegate?

  • Advantages and Disadvantages
  • More on Delegation
  • Self-Assessment

What is Delegation?

  • Delegation Definitions
  • Levels of Delegation
  • Guidelines for Success
  • Lateral Delegation

Pre-Assignment Review

Picking the Right Person

The Delegation Meeting

Putting it into Practice

Giving Instructions

  • Three Types of Instructions
  • Preparing Instructions

Monitoring Delegation

Practicing Delegation

  • Decision One
  • Decision Two
  • Decision Three
  • Decision Four
  • Decision Five

Giving Feedback

  • The Ingredients of Good Feedback
  • Case Studies

Becoming a Good Delegator

  • Recommended Reading List

Delegation Training Resources

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