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Phoenix TS

Developing a High Reliability Organization

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

Course Overview

This 1-day, instructor-led course covers the five principles that govern high-reliability organizations. This training will address:

  • Preoccupation with failure
  • Resistance to simplification
  • Sensitivity to operations
  • Commitment to resilience
  • Deference to expertise

Schedule

Developing a High Reliability Organization

date
location
price
9/12/22 - 9/12/22 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
9/19/22 - 9/19/22 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
9/19/22 - 9/19/22 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
10/17/22 - 10/17/22 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
10/24/22 - 10/24/22 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
10/24/22 - 10/24/22 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
12/12/22 - 12/12/22 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
12/19/22 - 12/19/22 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
12/19/22 - 12/19/22 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
1/11/23 - 1/11/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
1/18/23 - 1/18/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
1/18/23 - 1/18/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
2/15/23 - 2/15/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
2/22/23 - 2/22/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
2/22/23 - 2/22/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
3/08/23 - 3/08/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
3/15/23 - 3/15/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
3/15/23 - 3/15/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
4/12/23 - 4/12/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
4/19/23 - 4/19/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
4/19/23 - 4/19/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
5/10/23 - 5/10/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
5/17/23 - 5/17/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
5/17/23 - 5/17/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
6/07/23 - 6/07/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
6/14/23 - 6/14/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
6/14/23 - 6/14/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
7/12/23 - 7/12/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
7/19/23 - 7/19/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
7/19/23 - 7/19/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
8/09/23 - 8/09/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
8/16/23 - 8/16/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
8/16/23 - 8/16/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
9/13/23 - 9/13/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
9/20/23 - 9/20/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
9/20/23 - 9/20/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
10/04/23 - 10/04/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
10/11/23 - 10/11/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
10/11/23 - 10/11/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
11/01/23 - 11/01/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
11/08/23 - 11/08/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
12/06/23 - 12/06/23 (1 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
Open
$1,095
12/13/23 - 12/13/23 (1 days)

8:30AM - 4:30PM EST

Columbia, MD
Open
$1,095
12/13/23 - 12/13/23 (1 days)

8:30AM - 4:30PM EST

Online
Open
$1,095
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Course Outline

[expandable content]

What is a High Reliability Organization?

  • High reliability organizations
  • Links in the chain
  • HRO principles

Key Concepts

  • Expectations
  • Normalization
  • Mindfulness
  • The Deepwater Horizon Disaster

The Anticipation Principles

  • The Three Anticipation Principles
  • Preoccupation with failure
  • Case study
  • Simplification and categorization
  • Case study
  • Sensitivity to operations
  • Case study

The Containment Principles

  • The two Containment Principles
  • Commitment to resilience
  • Deference to expertise

Auditing for High Reliability

  • Auditing techniques
  • Readiness assessments
  • Churchill’s four questions
  • Making connections
  • The auditing scale

Test Driving

  • Case studies
  • Debrief

[/expandable_content]

Due to Covid-19 safety restrictions PhoenixTS will temporarily be unable to provide food to our students who attend class at our Training Center; however, our Break Areas are currently open where students will find a constant supply of Coffee, Tea and Water. Students may bring their own lunch and snacks to eat in our breakrooms or at their seat in the classroom or eat out at one of the many nearby restaurants.

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