Phoenix TS

Emotionally Intelligent Leadership Training

This training teaches professionals how to master emotional intelligence and thrive in their roles within their organization. Learn about the critical components of emotional intelligence, such as empathy, self awareness, and self motivation. Cultivate your verbal and non-verbal communication skills.

Course Overview

This 2-day, instructor-led course is ideal for managers, leaders and team members that are interested in increasing the effectiveness of their leadership capabilities by enhancing their emotional intelligence. This training focuses on:

  • How emotions influence behavior and decision making
  • The characteristics of an emotionally intelligent leader
  • Using emotional intelligence to increase personal effectiveness and situational awareness
  • Applying ideas learned to improve their own emotional intelligence


Emotionally Intelligent Leadership Training

9/27/21 - 9/28/21 (2 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
10/04/21 - 10/05/21 (2 days)

8:30AM - 4:30PM EST

Columbia, MD
10/04/21 - 10/05/21 (2 days)

8:30AM - 4:30PM EST

11/11/21 - 11/12/21 (2 days)

8:30AM - 4:30PM EST

Tysons Corner, VA
11/18/21 - 11/19/21 (2 days)

8:30AM - 4:30PM EST

Columbia, MD
11/18/21 - 11/19/21 (2 days)

8:30AM - 4:30PM EST


Not seeing a good fit?

Let us know. Our team of instructional designers, curriculum developers, and subject matter experts can create a custom course for you.

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Course Objectives

Upon completion of this two-day training course, students will be able to: 

  • Define self-leadership and what it means on an individual level 
  • Assume responsibility for your results by understanding who you are, what you want, and how to reach your goals 
  • Describe the four pillars of self-leadership 
  • Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build your self-leadership 
  • Understand what emotional intelligence means 
  • Recognize how our emotional health and physical health are related 
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace 
  • Understand the different emotions and how to manage them 
  • Create a personal vision statement 
  • Understand the difference between optimism and pessimism 
  • Validate emotions in others

Course Outline

Module 1: Getting Started

Module 2: What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy

Module 3: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinkng
  • Understand Emotional Meanings
  • Manage Emotions

Module 4: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module 5: Non-Verbal Commication Skills

  • OBody Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module 6: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language

Module 7: Tools to Regulate Your Emotiions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Module 8: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Brining it All Together

Module 9: Business Practices

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively
  • Optimism
  • Pessimism
  • The Balance Between Optimism and Pessimism

Module 10: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Emotionally Intelligent Leadership Training Resources

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