Phoenix TS

Leadership and Influence Training

This 1-day training teaches critical techniques, concepts, and approaches to build confidence and leadership skills.

Course Overview

This 1-day instructor-led course is designed to teach the techniques to build the confidence it takes to lead. Course topics include:

  • Evolution of Leadership
  • Situational Leadership
  • Personal Inventory
  • Modeling the Way
  • Inspiring a Shared Vision


Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 240-667-7757.


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Course Outline


  • Housekeeping items
  • The Parking Lot
  • Workshop objectives
  • Pre-assignment review
  • Action plans and evaluations

The Evolution of Leadership

  • Defining Leadership
  • Characteristics of a Leader
  • Leadership Principles
  • A Brief History of Leadership
  • Three Theories of Leadership
  • Case Study

Situational Leadership

  • Selling
  • Telling
  • Participating
  • Delegating
  • Case Study

A Personal Inventory

  • An introduction to Kouzes and Posner
  • A personal inventory
  • Creating an action plan
  • Case study

Modeling the Way

  • Determining your way
  • Being an inspirational role model
  • Influencing others’ perspectives
  • Case study

Inspiring a Shared Vision

  • Choosing your vision
  • Communicating your vision
  • Identifying the benefits for others
  • Case study

Challenging the Process

  • Think outside the box
  • Developing your inner innovator
  • Seeing room for improvement
  • Lobbying for change
  • Case study

Enabling Others to Act

  • Encouraging growth in others
  • Creating mutual respect
  • The importance of trust
  • Case study

Encouraging the Heart

  • Sharing rewards
  • Celebrating accomplishments
  • Making celebration part of your culture
  • Case study

Basic Influencing Skills

  • The art of persuasion
  • The principles of influence
  • Creating an impact
  • Case study

Setting Goals

  • Setting SMART goals
  • Creating a long-term plan
  • Creating a support system
  • Case study

Leadership & Influence Training Resources

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